Agency Manager
About AACI Group
AACI Group, Inc. is dedicated to making insurance more accessible and affordable in catastrophe-prone regions. Climate change is increasing the frequency and severity of wildfires and other natural disasters, while carriers are retreating from high-risk markets. Homeowners are being left with fewer and more expensive options. We are addressing this challenge by building AI-native insurance agencies and digital services that combine risk data, loss prevention, and innovative product delivery.
Role Overview
We are seeking an experienced Agency Manager to oversee the operations, growth, and team of AACI’s new insurance agency. This is a general management role responsible for the overall performance of the agency. Unlike a traditional producer role, the Agency Manager will focus on managing the flow of new business, optimizing operations, ensuring compliance, and leading the team to deliver exceptional service. Reporting directly to the CEO of AACI Group, this position is central to scaling the insurance agency into a leading agency serving high-risk markets.
Key Responsibilities
- Provide overall leadership and management of the agency.
- Oversee personal lines operations, including new business intake, renewals, and client service.
- Develop and implement strategies to grow the agency profitably and sustainably.
- Build, mentor, and manage staff across sales support, operations, and client service.
- Establish and refine workflows, processes, and KPIs to optimize efficiency and service quality.
- Serve as the primary liaison between the agency, AACI Group leadership, and carrier partners.
- Ensure compliance with insurance regulations and maintain high ethical standards.
- Collaborate with AACI’s technology and product teams to integrate AI-native tools and digital services into agency operations.
- Represent the agency in industry and community settings, helping position the agency as a trusted leader in catastrophe-prone markets.
Qualifications
- 10+ years of experience in insurance, with significant leadership responsibility in an agency or carrier setting.
- Proven track record of managing teams and scaling operations in personal lines insurance.
- Deep knowledge of West Coast homeowners and catastrophe-exposed markets.
- Strong business acumen, with ability to balance growth, efficiency, and compliance.
- Strong proficiency with digital tools and technology, with ability to learn and implement new systems quickly.
- Entrepreneurial mindset with experience in early-stage or growth environments preferred.
- Excellent leadership, communication, and organizational skills.
- Ability to collaborate across functions and adapt to a fast-changing environment.
Location & Reporting
- Based in California, with hybrid/remote flexibility depending on location.
- Reports to the CEO.
Why Join Us
This is a rare opportunity to lead the launch and growth of a next-generation insurance agency at the forefront of climate and housing challenges. As Agency Manager, you will shape the agency’s strategy, culture, and operations while helping families access the protection they need.
Equal Opportunity Employer
AACI Group, Inc. and its subsidiaries are Equal Opportunity Employers. We believe that everyone deserves protection and access, and we are committed to building a diverse, inclusive workplace that reflects the communities we serve. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.
Reasonable Accommodation
AACI Group, Inc. and its subsidiaries are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. If you need assistance or accommodation during the application or recruiting process, please contact us at [HR email/phone].
Employment Status
All employment with AACI Group, Inc. and its subsidiaries is at-will. This means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
Our Mission
At AACI Group, Inc., we are building solutions that make insurance more accessible and affordable in catastrophe-prone regions. By combining innovation, loss prevention, and a public-good mindset, we aim to protect homes, families, and communities from the growing risks of climate change.